About me

I'm passionate about transforming technical and complex copy into accessible and engaging content

I've always worked with words – from my early days as a bookseller through my career working in academic publishing, elearning and finally, the third sector.

My work has blended marketing, communications, project management and digital. I've been the sole marketing and digital person, and I've led a team of 8.

My work has been given a Plain English award, and my qualifications include the CIM Professional Diploma in Marketing and the Google UX certification. I've got experience using a range of website CMSes including Umbraco, Drupal, Wagtail and Wordpress.

Since 2018, I've been freelance providing services from copywriting to content design. I've worked on small one-off projects and I've been that much-needed extra pair of hands during busy times. I've provided ongoing support and expertise and I've helped train teams. Whether I'm helping with a large scale website redevelopment or some small content tweaks, I'm passionate about what I do.

If you need some support with your content, I'd love to help.

Victoria provides creative and evidence-based content suggestions based on detailed research into user needs and journeys. She does an excellent job of coordinating a wide range of stakeholders, drawing out their insight and balancing their needs. In short, she is a pleasure to work with. Her calm and methodical approach helps complex projects stay focused and on track.

Holly Bentley, Knowledge Manager, NSPCC

About me

I'm passionate about transforming technical and complex copy into accessible and engaging content

Organisations I've worked with include: